Privacy Policy

Effective Date: April 4, 2025

At Sagatone Music, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase a license
• Subscribe to our newsletter
• Contact us for support
• Participate in surveys or promotions

The types of personal information we may collect include:

• Name
• Email address
• Company information
• Billing information
• Project details

Usage Information

We automatically collect certain information about your device and how you interact with our website, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Links clicked
• Audio tracks played and duration

2. Application Process and Access Rights

Sagatone Music operates on an application-based access system. We reserve the right to:

• Review and evaluate all applications for access to our services
• Accept or reject applications at our sole discretion
• Request additional information or documentation during the application process
• Revoke access to our services if we determine that continued access is not in our best interests
• Modify or terminate access based on changes in business requirements or compliance needs

By applying for access to our services, you acknowledge that we maintain full control over who can access our platform and that we may exercise this right without providing specific reasons for our decisions.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing your transactions
• Sending you administrative information
• Responding to your inquiries and support requests
• Improving our website and services
• Analyzing usage patterns and trends
• Sending you marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

• Service providers who assist in operating our website and services
• Payment processors to handle transactions
• Analytics providers to understand how our services are used
• Law enforcement or other third parties when required by law

We do not sell your personal information to third parties.

5. Payment Processing

We offer two payment methods for our services:

• Online Checkout through Stripe: When you choose to pay online, you will be redirected to a secure checkout page hosted by Stripe. We do not store your credit card information on our servers. All payment data is processed and stored securely by Stripe in accordance with their privacy policy and security standards.
• Bank Transfer: If you choose to pay by bank transfer, we will generate an invoice with our bank details. We process and store only the necessary information required for the transaction and accounting purposes.

For both payment methods, we maintain records of transactions for accounting, tax, and legal compliance purposes. This includes information such as transaction amounts, dates, and your billing information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you and your interaction with our website. Cookies are small data files that are placed on your device when you visit our website.

We use cookies for the following purposes:

• Essential cookies: Required for the website to function properly
• Analytics cookies: To understand how visitors interact with our website
• Functionality cookies: To remember your preferences and settings
• Marketing cookies: To track your visits across our website and deliver relevant advertising

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: mail@sagatone.com
• Address: Krambugata 2, 7011 Trondheim, Norway